All orders are shipped within 24-36 hours from our warehouse in Victoria, Australia.  We offer several shipping options to suit your needs:

• Standard Shipping: Free for orders over AUD$40, with a delivery time of 5-7 business days.
• Express Shipping: Available for an additional fee, with a delivery time of 2-3 business days.

Placing an order on our website is simple:

1. Browse through our products and select the items you wish to purchase.
2. Add the selected items to your cart by clicking the "Add to Cart" button.
3. Once you have all your desired items in the cart, click on the cart icon at the top right corner of the page.
4. Review your order and click "Checkout."
5. Fill in your shipping and payment details.
6. Confirm your order. You will receive a confirmation email with your order details.

We accept a variety of payment methods to ensure a convenient shopping experience. You can pay using major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay. All transactions are secure and encrypted.

If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been processed or shipped cannot be modified or canceled.

Yes, all of our products are cruelty-free. We do not test our products on animals, and we are committed to ethical and sustainable practices in our production processes.